Wednesday, May 6, 2020
Systematic Review and Future Research â⬠Free Samples to Students
Question: Discuss about the Systematic Review and Future Research. Answer: Introduction Rise in the Global expansion as well as higher levels of competitions in the various industries have gave birth to various liabilities to prove ones value in the society or the market. To top the competition individuals have let go of the morality that once prevailed amongst the individuals (Frederickson and Rohr 2015). This essay deals with the issues that are mostly revolved around the public sectors and the private sectors including the issues related to the ethics, the strategic management, the methods of evaluation of the prospects of the private sectors and the policies that are being incorporated The purpose of this essay is to understand the implications and the evaluations of the various aspects of management related to the public sector in comparison to the private sector. Ethics has become more critical in the public administration system in the latest years. The rising issues of corruption, fraudulent activities, bribery, misuse of the authority and power within the governance has led to the breach of trust amongst the public (Frederickson and Ghere 2013). Ethical behaviour and decisions are taken to maintain citizens trust as well as ensure effective and efficient utilization of resources thus allow government to preserve an individuals rights along with assisting others in need. Ethics is one of the imperative components that allow a democratic system to thrive in a country. Ethics in the public organization is crucial to realize the security of the democracy. In a democratic system, the government have a commitment towards the citizens, to treat everyone equally and provide the maximum service to most of citizens (Van Dooren, Bouckaert and Halligan 2015). The efficient functioning of democratic government obliges that the public sector employees should be autonomous, unbiased and dependable towards the people. Government policies should be prepared within the appropriate configuration of government, enforce that the public offices should not be used for any kind of personal achievement, and ensure that the public have confidence in the integrity of its government. The ethical misconduct and outrage in government pose a threat to the democratic ideologies in the rules of administration, equity and individual rights. Fraud, bribery and other misuses within th e government takes the power from people and gives it to a few who are in position of control that ultimately distorts the notion of the equality of all participants of the public life. Since public service is a public belief, citizens anticipate that the public servants according to the public interest with even-handedness and manage the public resources fairly. Ethical and steadfast services motivate trust and create a positive environment for businesses, thus contributing to economic growth (Preston and Sampford 2012). With reference to a country, Hong Kong is one the countries with good ethical practises in terms of administration. The Hong Kong administration is no exemption. The quality of the Hong Kong civil service well known and the civil servants are internationally recognized as among the least corrupt and the least intrusive. However, the government has faced ethical confrontations in the recent years. In order to preserve the integrity and professionalism of civil service, the government has established the theory of serving the community as well as being liable when it reforms the civil service and has been in effort to improve the ethics management in its governance. In most nations in the present day, there is a higher expectation from an ordinary citizen towards the Governments, that it would establish and distribute privileged standards of ethicality and integrity in the civil service and the Government itself. In order to achieve such certain regulations are being followed to ensure the maintenance of the ethicality in the public sector. With these propositions in the mindset initiatives have been taken to implement effective civil ethics, codes of conduct, integrity coordination, anti corruption measures and transparency measures. Effective practise have led to better improvements in the ethical environment of the public sectors. Disciplinary actions for justifying any action, effective laws to protect the public interest disclosure, ethical audits to measure and maintain integrity risks along with better human resource management strategies to promote merit based promotions and anti discrimination in the public sectors. Despite severe efforts to implement the ethical practices amongst the public service employees the ethical practices faces it major weakness in terms of practise and implementation. Ethical practises or conduct are set of rules that are only incorporated from within the conscience of the organization and the individuals working for these organizations. The principle weakness or challenges it the lack of comprehension for following the ethics while involved in public service. The conscience makes the effort to help the individual understand the value of ethics as ethics cannot be taught but it can be understood. Lack of strict regulations to control the unethical practices or actions encourages individuals to continue the use of unethical practises for individual purpose and need for the personal gain. Negative influence plays a major role in terms of the ethical practises as observing others or superiors engrossed in unethical activities encourages the others to follow the same witho ut thinking or rationalizing the consequences of those actions. With reference to the speech delivered in 2005. In a forum of public servants by the former Minister for planning and National Development in the Republic of Kenya, Professor Peter Anyang Nyongo, the secret to generating revenue is only possible if the belief is not just limited to the perception or the words but the actual implementation of these beliefs into the actions. This is not possible in a days time but with gradual practise and incorporation the development would certainly prevail one day. Strategic management has become the standardized tool for the shaping of the organization and the creating the value for the same. The use of strategic triangle and the three management dimensions acts as a guiding instrument for the management and the personnel. The three management dimensions in the strategic management are Political, Cooperation and Operations (Hill and Varone 2016). The political factor reflects the need and demand for the political support and is an obvious principle of the public sector. The cooperation takes the new management hypothesis of the governance into consideration, as the cooperation and the networking of the social performer have gained increased significance. The operational element takes the efficiency and the effectiveness into consideration (Vedung 2017). To implement and improvise the strategies and create a value for the society, the ends of the triangle should be managed with precision and dedication. Even if the strategic model in not known to any subject, these management strategies can be always be related and would remain relevant in terms of managing the strategies in the public sectors. These management strategies are interdependent with each other and proper influence and compelling of the ministry to extend the authorization can help an organization enter improvised forms of cooperation and modify the operations, whe re new cooperation can mean the modification of the operations and influencing of the political level (Branch, Hanushek and Rivkin 2012). As per the concept new operations would attract stronger form of alliance that would ultimately help in the faster development progress. As per the cited concern, the evaluation of the public organizations is more difficult than that of the private organizations. The main reason than be held responsible is the differences between the public and the private organizations. The main reason that can be justified for the concern is the size, value and the complexity of the public organizations makes it more complicated than the private organizations. The fewer measures to track the progress of the success and failure is less due to the constant changing reforms of the different governments. The civil service norms and regulations seldom encourage the individuals in terms of outstanding or poor performance. There is very little risk of personal gain in the government due to the serious implementations of certain policies or programs. The principle key of the driving the public organizations is completely dependent on legislative driven monopolies. The manager in the government often knows about the need for certain changes and management in the government but can hardly implement it due to the restrictions that are faced by the legal restrictions, regulations and the government policies, that might have been probably made earlier for other circumstances. The authority and the responsibility of the government tend to be asymmetrical and instead of well balance that results in most of the difficulty in the evaluation proceedings. The goals and the objectives of the government are pretty often divergent and distractive in nature that can often lead to misunderstandings and confusions. These are the factors that are responsible to understand the difficulty in the evaluation of the public organizations in comparison to the private organizations as well as these are the factors that the employees in the public organizations should take into consideration while operation within the organization (Drennan, McConnell and Stark 2014). This is significant for understanding since the public organizations have been formed and acts for the benefit of the public and the citizens. Reconstruction in the strategic formulations is utterly necessary to convey about the clear functionalities and objectives of the government instead of creating deception, confusion and mistrust between the organization and its publics (De Vries, Bekkers and Tummers 2016). Policy analysis is a method that has been implemented in the purpose of public administration and facilitates the employees to scrutinize and evaluate the possible opportunities to implement the objectives of these goals (Dunn 2015). It can be determined the methodology of determining the different policies that would be influential and crucial in achieving a predetermined set of objectives. The process of policy analysis can be categorized into two different actions. The first action involves the analysis of the existing policies those are descriptive and analytical. The second action is the analysis of the new policies that are prescriptive and involve the formulation of the policies (Kraft and Furlong 2012). On addition the different stages of the rational model of the policy analysis is the identification of the problem, agenda setting, formulation of the policy proposal through diverse parties, the selection or the adoption of the legal enactment of the chosen policy and the eva luation of the policy (John 2013). With reference to the normative and the descriptive models in terms of decision-making, the normative models or the prescriptive theory it is mainly concerned with the point of considering the best decision that can be taken concentrating on the ideal decision maker who would be able to take the decision rationally. On the other hand, the descriptive theory or the positive theory is mostly concerned with the observation of the decision makers, if they take any decision or act under certain influence during the session of decision-making. The theories of the decision-making have been explained with the help of a policy as cited in the assignment. Considering the policy of Principle of Ethical Conduct, this policy enforces of the public organization employees about how they should act and how they can act based on the ethical values (Normative and Prescriptive model theory). Based on the actions that the employees take or have taken that breaches the ethical values, the decisions are t aken into consideration using the Descriptive theory. As per the requirement, the normative model does serve the purpose of a descriptive model, as these theories are instrumental and crucial in determining the necessity of the formulating new and older policies as well as influencing the decision making process (Laegreid and Christensen 2013). Conclusion With the help of this essay, it can be concluded that ethics is indeed one of the important values that are necessary to be installed within the public sector organisations and the employees working for it. The necessity lies in the relationship and dependency of the public with the government. The formula of generating revenue by a nation or the government is to transform and manipulate the strategies in the governance that involves the political, cooperation and the operational factors. The evaluation of the public sectors are difficult and complicated than the private organization due to the huge differences in the operations and the categorization that involves the strict boundaries from the different legal regulations. The significance of the evaluation is necessary since the public organizations have been formed and acts for the benefit of the public and the citizens and it is important to be clear about the regulations and actions to prevent confusion and mistrust. The method of policy analysis and the policy model does serve the purpose of a descriptive model as these steps are instrumental and crucial in the determination of the necessity and validation of the formulation of new and older policies. References Frederickson, H.G. and Rohr, J.A., 2015.Ethics and public administration. Routledge. Frederickson, H.G. and Ghere, R.K., 2013.Ethics in public management. ME Sharpe. Van Dooren, W., Bouckaert, G. and Halligan, J., 2015.Performance management in the public sector. Routledge. Preston, N. and Sampford, C. eds., 2012.Public sector ethics: finding and implementing values. Routledge. Dunn, W.N., 2015.Public policy analysis. Routledge. Branch, G.F., Hanushek, E.A. and Rivkin, S.G., 2012.Estimating the effect of leaders on public sector productivity: The case of school principals(No. w17803). National Bureau of Economic Research. Kraft, M.E. and Furlong, S.R., 2012.Public policy: Politics, analysis, and alternatives. Sage. Bardach, E. and Patashnik, E.M., 2015.A practical guide for policy analysis: The eightfold path to more effective problem solving. CQ press. John, P., 2013.Analyzing public policy. Routledge. De Vries, H., Bekkers, V. and Tummers, L., 2016. Innovation in the public sector: A systematic review and future research agenda.Public Administration,94(1), pp.146-166. Vedung, E., 2017.Public policy and program evaluation. Routledge. Hill, M. and Varone, F., 2016.The public policy process. Taylor Francis. Laegreid, P. and Christensen, T. eds., 2013.Transcending new public management: the transformation of public sector reforms. Ashgate Publishing, Ltd.. Drennan, L.T., McConnell, A. and Stark, A., 2014.Risk and crisis management in the public sector. Routledge.
Tuesday, May 5, 2020
Commerce Bank Case free essay sample
Commerce bank has been a pioneer in the banking industry by reverting to customer service. This has driven customers to the bank, but in order to stay ahead on the curve they want to move away from the model that has worked for them. They should focus on the current model and enhance it, rather than change it. Background Commerce bank also known as Commerce Bancorp is a New Jersey based bank founded in 1973 by fast food restaurant franchiser Vernon Hill. Hill took his experience as a fast food business owner and used it to operate Commerce bank. The worldâ⬠, he reasoned, ââ¬Å"did not need another ââ¬â¢me-tooââ¬â¢ bankâ⬠(Frei, 2006, p. 4. ) Hill created a retail franchise with branches openening earlier than the competitors and staying open later than the competitors, 7:30AM to 8:00PM during the week and modified hours on Saturday and even Sunday (Frei, 2006, p. 4). Drive through windows at some busier locations even stayed open till midnight to accommodate customers, however all branches operated un the notian that they were to open 10 minutes before and close ten minutes after the posted time, calling it the ââ¬Å"ten-minute ruleâ⬠(Frei, 2006, p. 4. ). Commerce used this model to get customers in the door and made their primary focus customer service. This focus allowed them to increase customer deposits, by an average of 30% per year from 1996 to 2001, some years they even achieved growth rates in excess of 40%. This was not consistent with the market trend during this period. Other banks where opting for internet banking, literally pushing customers out the door. Hill felt that this was a model for failure, because ââ¬Å"You canââ¬â¢t name one retailer in this country that has pushed people where they donââ¬â¢t want to go and succeededâ⬠(Frei, 2006, p. . ). Currently Commerce is feeling the pressure from other banks, who wants to use their business model to draw new customers. Washington Mutual for instance launched ââ¬Å"un-bankâ⬠, with roaming tellers, a childrenââ¬â¢s play area and no desk. ING a new entrant in the market opened a cafe style branch that served espresso to customers at seated tables (Frei, 2006, p. 11). To combat this Commerce launched a new customer experience called ââ¬Å"Retailtainmentâ⬠. Retailtainment is the incorporation of entertainment into the various branches. Essentially each branch can come up with their own wacky ideas for entertaining customers every Friday (Frei, 2006, p. 11). This was to ensure that Commerce, who offer lower rates, stay ahead of the competition. Problem Statement Commerce bank is losing track of what the sole purpose of banking is and what the customers really want in a banking experience. Analysis ââ¬Å"Many banks attribute their growth to their successful transformation to a sales cultureâ⬠(http://www. bankrate. com/brm/news/bank/20051024a1. asp) . Commerce has used old school banking to carve out a niche in the banking industry. When you look at other banks, youââ¬â¢ll notice that they are moving towards internet banking, focusing less on the person to person interaction. This could have catastrophic implications, ââ¬Å"I am referring to the turn-off of poorly trained, new employees. Whats worse is seeing this person struggle and look in vain for help from someone else in the branchâ⬠(http://www. bankrate. com/brm/news/bank/20051024a1. asp) Commerce on the other hand have embraced this by training employees in the art of customer service. At the Commerce bank University, new employees undergo intense introduction to Commerceââ¬â¢s culture, and traditions. The class is actually called ââ¬Å"Traditionsâ⬠, were employees are taught to smile, shake hands and greet customer (Frei, 2006, p. 9. ). This training leads to good service, and this framework is called ââ¬Å"WOWâ⬠. WOW is a program that was developed in 1994 to teach employees service. To drive this program even more, employees are awarded when they ââ¬Å"WOWâ⬠customers, by getting little red Cââ¬â¢s for every instance. These Cââ¬â¢s can then be turned in for merchandise. On Fridayââ¬â¢s Commerce bank would have a ââ¬Å"WOWâ⬠patrol visted branches to take pictures with employees and customers who were wearing red. One author in the New York Times is quoted as saying ââ¬Å"The locations also feature colorful change-counting machines and upbeat employees, who every Friday are decked out in red, often to hilarious effectâ⬠(http://www. nytimes. com/2006/02/26/business/yourmoney/26mgmt. html? _r=1pagewanted=all) . This contributed to the customers overall experience, and was used to great effect to bring traffic in the door. The customer central model, was the springboard for what Commerce believed was the ââ¬Å"value of the bankâ⬠, customer deposits (Frei, 2006, p. 5. Hill believed that by focusing on ââ¬Å"non-rateâ⬠reason deposits, that he could build a deposit base. ââ¬Å"Banks had given up on growing all together because theu thought you had to pay the highest deposit rate to get growthâ⬠(Frei, 2006, p. 5. ). Hillsââ¬â¢s philosophy was just the opposite, the bank provided customers with an unforgettable experience in exchange for a deposit rate, half a point less than the competition. This lower rate enables Commerce to stay open later and have more additional benefits for its members. These benefits include no fee banking and even ATM fee refunds to high balance members. To ensure this experience was the same for all the members of the bank, Commerce standardized itââ¬â¢s branches, down to the nuts and bolts, ââ¬Å"We know every screw in the modelââ¬Å"(Frei, 2006, p. 7. ), this Cunningham the chief marketing officer, felt would make life easier for customers. At these branches are all greeted at the front door by greeters and made to feel at home and offered treats while they wait to be served. This is unique from other banks who sometimes charges fees for customers if they visit the branches or talked to a real person. ââ¬Å"Customers enrolled in Bank of Americas e-banking account pay $8. 5 a month for the privilege of accessing branches and talking to tellers when you need to make a transaction or depositâ⬠( http://money. cnn. com/galleries/2011/pf/1106/gallery. annoying_fees/4. html) Commerce bank was certainly the winner on the ground, but they felt threaten by some competitors who copied there models in the New York area, namely ING and Washington Mutual. In fear of losing itââ¬â¢s hold on the ground, Commerce implemented a decentralized program called ââ¬Å"Retailtainmentâ⬠. This program would allow branches to come up with their own ideas, even wacky ideas, to entertain members on Fridays. For starters this is a break from the model that has worked so far and that is standardization. Commerce had built the brand name using this philosophy, and moving away from this will hand the control over to the branch. With the bank industry ratings on the decline this strategy may back fire severely and hurt the brand down the road. ââ¬Å"In October 2010, the number of Americans expressing a great deal or quite a lot of confidence in banks fell to an all-time low of 18% lower than its level at the height of the global financial collapse. Gallup analysts find this to be a continuation of a free fall that began in 2006â⬠(http://businessjournal. gallup. com/content/148049/rebuilding-trust-banks. aspx) This strategy may or may not work, but it is not the real issue at hand. Consumer enter the bank, much as they do a fast food restaurant, Hills background, with speed of service in mind. Commerce bank have all the greeters and all the friendly smiles, but customers have been complaining about the lack of tellers and feels that the bank should have less greeters and more tellers. (Frei, 2006, p. 1) Recommendations and Conclusions ââ¬Å"Retailtainmentâ⬠, may sound like a good idea, but it has plenty of issues associated with it. Commerce bank uses a standardized process and this will steer them away from that model. They will decentralize a process and they will rely on the managers to make their own decisions. By relying solely on the managers and their staff, Commerce runs the risk of harming their image. There are other ways that they can look into to increase business. They need to look no further than the greeters within the branches. Commerce has focused so much on the first impression that they lost sight of what people are there for. People are there to deposit their money, and undue delays in the process within the branch may lead to less than satisfactory service. Commerce can take some of the greeters and make them ââ¬Å"juniorâ⬠or ââ¬Å"overflowâ⬠tellers. They can create a middle level of greeters/tellers that makes less than tellers, but more than greeters. This group can be seen as back-up to jump into action when there is heavy flow of traffic in the bank. They can also use these junior tellers to accept check deposits at the front, so customers donââ¬â¢t have to stand in line. . Conclusion Customers donââ¬â¢t care about a free hotdog in a bank, they care about service and the speed in which they can receive the service. Commerce needs to focus on the model that works and refrain from venturing into untested waters, they may lead to problems.
Tuesday, April 14, 2020
Citizenship Sample Essay
Citizenship Sample EssayA sample Citizenship Essay is a collection of basic and common questions that can be asked by most applicants for citizenship in New Jersey. An essay is a clear way to express one's citizenship and in order to become a New Jersey resident one must complete an application and submit it for review.There are a variety of reasons why someone would want to apply for New Jersey citizenship. There are more reasons than just for citizenship. The basic purpose for applying is to be able to live and work in the state.They may want to own their own home. They may want to become a US citizen. Or they may want to explore living abroad.No matter what the reason is, the applicant needs to write an essay. The essay should be based on current events. The reason that this is important is because there will be current events that need to be included.Many times the application process for citizenship can be lengthy. The longer it takes to process, the longer someone will be waiti ng for their application to be approved. If they wait for the entire process to be completed, they may end up losing out on the opportunity to live and work in the state.Of course, New Jersey's main goal for their citizenship is to provide for them a better life. This means that they need to make sure that they are living in a place that is not full of crime. A person who lives in the city and causes problems for other people does not have the best chances of becoming a New Jersey resident.Another reason that the state promotes its citizenship is because of the educational benefits that one can receive when they become a New Jersey resident. They can continue with their studies at a university of their choice and can even take advantage of grants for their study. All of these perks can bring a person to the top of their career.New Jersey offers some of the most appealing opportunities to those who become citizens. These benefits come with a responsibility, however. By carefully stud ying and writing the Citizenship Essay correctly, the potential for more advantages can be realized.
The Utilitarianism Theory in Society
A good action in the society is more purposeful when it produces the best results. The consequences of an action should be beneficial to a society. Utilitarianism prefers actions that have beneficial results ignoring their rules. A beneficial action should not destroy moral development in the society. This morality of an action is determined by the consequences of the action. Advertising We will write a custom essay sample on The Utilitarianism Theory in Society specifically for you for only $16.05 $11/page Learn More Societies require actions that will produce benefits and at the same time they should not be actions that go against the morals of the society. It is important for societies to define the nature of activities that are of benefit to the society. This is possible by developing rules that regulate actions that are developed by people in the society. These rules should increase benefits and control bad actions. Therefore, utilitarianism should lead to an increase in happiness of the society. Utilitarianism can be described to belong to Chameleon philosophy. Like a chameleon, utilitarian action has to go for what is beneficial and protective. Changing with the environment and adopting the available actions to create happiness is valued in utilitarianism. Any approach that can increase happiness works for utilitarianism. In utilitarianism, rules are necessary in the governing of the actions. One has to come up with the rules for the intended action.à The rules are categorized to be either bad or good. In applying utilitarianism, a person has to choose the best rule whether it is good or bad. Utilitarianism only considers the results of an action. The best rule has to yield best results even when it is a rule that interferes with peoplesââ¬â¢ rights. Utilitarianism on calculating goods Utilitarianism applies in the calculation of goods. This is because the concentration is normally on the consequences of the action. The good that comes with the action determines the utility of the action. Utilitarianism on rights Utilitarianism has an impact on rights. Rights refer to the benefits that one should enjoy without discrimination. When one denies another person his or her rights such cases normally leads to injustices. Utilitarianism only focuses on the happiness. When an action makes one person happy and denies another person his or her rights, it becomes a way of promoting injustices in the society. In utilitarianism, rights become less important. The rules in utilitarian action are only designed to promote the benefits of that particular action. The rules do not consider the abuse of the rights by the action as long as the action remains beneficial to the society. The idea of utilitarianism rules ignoring rights normally puts the application of utilitarianism in peopleââ¬â¢s daily lives. Therefore, utilitarianism only values the consequences.Advertising Looking for essay on ethics? Let's se e if we can help you! Get your first paper with 15% OFF Learn More This essay on The Utilitarianism Theory in Society was written and submitted by user Tiana H. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.
Wednesday, March 11, 2020
Doing Good
Doing Good Doing Good Doing Good By Maeve Maddox A reader has asked me to comment on the following sentences: Didnt they do good. The boy did good. The word good has numerous definitions and nuances. I started to count all those listed in the OED entry, but gave up, there were so many. The chief use of good is as an adjective: Read any good books lately? It is also frequently used as a noun: Political leaders should consider the common good. A few special constructions exist in which good is used adverbially: He as good as told me he was quitting. Besides being ungrammatical, using good to modify a verb creates ambiguity. The sentences ââ¬Å"Didnââ¬â¢t they do goodâ⬠and ââ¬Å"The boy did goodâ⬠suggest that ââ¬Å"theyâ⬠and ââ¬Å"the boyâ⬠were occupied in doing good works. In one of my favorite scenes in the television show 30 Rock, Tracy Morgan asks someone ââ¬Å"How are you doing?â⬠When the other character responds Good. Im doing good! Tracy fixes him with a disapproving stare and says Superman does good. Youââ¬â¢re doing well. If ââ¬Å"theyâ⬠and ââ¬Å"the boyâ⬠are not ââ¬Å"doing goodâ⬠in the sense that Superman and Habitat for Humanity do good, then the good is being used incorrectly. One way to improve these sentences is to replace the adjective good with the adverb well: Didnââ¬â¢t they do well? The boy did well. If this use of ââ¬Å"wellâ⬠sounds too stuffy for conversation, then the sentences could be rendered as Didnââ¬â¢t they do a good job? The boy did a good job. As language descriptivists would tell us, good is often used as an adverb in conversation. This is true. I use it myself at times, in fun, or to convey praise without seeming sentimental. Ex. You done good, Son! Nevertheless, speakers and writers aiming at standard usage acceptable to a wide audience do well to avoid this construction. Bottom line: Using good to qualify a verb is still considered by most style-conscious writers to be nonstandard usage, best reserved for use as a character marker in fiction to indicate class, region or educational level. à à Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Grammar category, check our popular posts, or choose a related post below:The Meaning of "To a T"7 Patterns of Sentence StructureQuiet or Quite?
Monday, February 24, 2020
PERSONAL DEVELOPMENT FOR LEADERSHIP AND MANAGEMENT -REFLECTIVE Essay
PERSONAL DEVELOPMENT FOR LEADERSHIP AND MANAGEMENT -REFLECTIVE ANALYTICAL ACADEMIC LEVEL 6 - Essay Example In this regard, I have organized social and business systems effectively to achieve set goals and objectives in particular organizations (Marquis & Huston 2009, 23). This paper describes my personal reflection about the development process that I undertook towards my leadership and management during my work placement time in the medical field, where I worked in the surgical ward, helping patients in various ways. Over the months, I have appreciated the fact that leadership is not necessarily a positional affair. Personal leadership has to be understood and adopted by people in order to enable them manage their lives effectively. Often, people always want to associate with those that understand themselves and take steps to improve their lives in the right way. In order to be a successful leader, I have polished my qualities and skills in people management, besides knowing how to manage their lives. I undertook the work placement exercise at the time I was in third year in my undergraduate nursing course. During this time, I was in charge of a team that ensured that we discharged our duties effectively towards achievement our departmental targets. In most cases, the reflective process is taken to describe the action of reflecting on certain actions in a process that often leads to persistent learning (Wolfensberger, 2010, 715). In this definition, the actions in the reflective practice involve giving focus to practical values as well as various theories that inform daily actions. This is through the process of doing the reflection in a reflexive process, thus leading to development of proper insight (Copley 2011, 17). In making this analysis, the main objective in the learning plan was to demonstrate an effective understanding of delegation in leadership and management. During my placement time, being a team leader meant that have to direct a team and give instructions about how certain tasks were to be
Saturday, February 8, 2020
Leadership & Change Coursework Example | Topics and Well Written Essays - 750 words - 2
Leadership & Change - Coursework Example Despite such, the effectiveness of a change process relies on the management techniques employed in an organization with the leadership skills of the managers remaining integral in the process as the discussion below shows. Transformational model of leadership and theory of change mandates the managers with overseeing the change process thus with the responsibility of ensuring the success of the change process (Mullins, 2010: 451). The theory requires managers to boost the morale of the employees thereby introducing the changes systematically in a manner that the employees embrace them. Employee motivation is a basic mandate of human resource management. It influences the employeesââ¬â¢ response to change. Firstly, the leader must influence the employees. This requires the leader to inspire his employees in order to influence them easily. Additionally, the leader should use employ intellectual stimulation when carrying out the change process (Sperry, 2013: 98). The manager can create new positions thus promote productive employees. Remuneration is yet another basic factor of motivation, in case the change promises to increase profitability, and the manager can, therefore, increase the pay of the emp loyees in order to encourage them to adopt the change. Change management further requires the managers to understand their employees. As explained earlier, some employees would adopt change easily while others are inherently resistant to change. By understanding the employees, the management can select the best management technique to employ in order to encourage productivity and acceptance of the changes. Theory X, theory Y and theory Z explain the various traits of employees in an organization. Theory X asserts that employees are inherently lazy and dislike work. As such, the employees require intense supervision without which they remain unproductive. Theory X, on the other hand, argues that employees love their work and are naturally productive. The two
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